About the Role
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Requirements
Zero-defect manufacturing the approach for higher manufacturing sustainability
in the era of industry 4.0: a position paper
Foivos Psarommatis a, João Sousab, João Pedro Mendonçab and Dimitris Kiritsis a
aICT4SM Group, École Polytechnique Fédérale de Lausanne – EPFL, Lausanne, Switzerland; bMEtRICs Research Centre, University of Minho,
Guimarães, Portugal
ABSTRACT
For manufacturing companies, quality management is a key feature for increasing the competi-
tiveness, productivity, profitability, and sustainability of their systems. Quality improvement (QI)
methods aim to achieve high-quality parts without reducing performance. The Industry 4.0 frame-
work brought technological developments that cannot be used by traditional QI methods, such
as Six Sigma, Lean, Lean Six, the Theory of Constraints, and Total Quality Management, which are
widely used in manufacturing companies. The need for higher manufacturing sustainability and
market requirements has led to the search for alternative QI methods with superior performance
to traditional QI methods such as Zero-Defect Manufacturing (ZDM). The current paper is a position
paper with a goal to present the ZDM approach and providing a clear definition about ZDM to align
everyone in one common understanding of ZDM. Many researchers and manufactures are skeptical
about ZDM, therefore, numerous argumentative questions have been created and answered, to con-
vince them why they should migrate from traditional QI methods to ZDM. The migration to ZDM has
already started, to support this statement numerous facts from the literature have been presented.
Finally, several directions were identified, demonstrating that there is still plenty of room for research
in several domains.
About the Company
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